Features
Everything you need to run a delivery operation. Nothing you don't.
Catraca Fleet ships the operational parts of a delivery business — dispatch, driver app, routing, tracking, reports, integrations. No marketplace. No data hostage.
Dispatch & order intake
How orders get into the system and to the right driver.
Multi-channel order intake
Orders arrive through the dashboard, WhatsApp, public web form, or API. Pick one or use all four.
One-click dispatch
The system suggests the best available driver based on proximity, current load, and shift status. Operator confirms with one click.
Automatic dispatch
Turn on auto-assign and orders distribute themselves — by zone, proximity, driver capacity, and allowed payment method — grouping nearby drops and holding each batch to your SLA target.
Manual reassign
Drag-and-drop reassignment when reality doesn't match the algorithm. Easy override, every time.
Batch orders
Group nearby orders heading the same way into one run — automatic or manual. Fewer trips, lower fuel.
Driver app
Android and iOS, built for the realities of a busy shift.
Turn-by-turn navigation
Native maps integration. Driver picks their preferred app — Google Maps, Waze, Apple Maps.
Proof of delivery
Signature capture, photo proof, or PIN code. Configurable per order type.
Offline-first
Drivers don't always have a signal. The app queues state and syncs when back online.
Per-driver earnings view
Drivers see their own deliveries, kilometers, and earnings. Reduces support calls.
Routing & optimization
From single drops to optimized multi-stop runs.
Single-drop routing
Available on the Free plan. ETA estimation that accounts for real-world traffic.
Multi-stop optimization (custom)
Auto-sequence up to 30 stops per driver run. Saves time and fuel. Available on custom plans.
Service zones
Define where you deliver and assign drivers to zones. Out-of-zone orders are flagged.
Customer tracking
Customer-facing tracking link, no app required.
Public tracking link
Customer gets a URL via WhatsApp or SMS. Map + ETA + driver name.
White-label (custom)
Tracking page rebranded to your business. Custom domain, your logo, your colors.
Auto-notifications
Customer gets notified at every stage — assigned, in-transit, delivered — over WhatsApp or SMS, sent from your own channel.
Reports & analytics
The numbers you actually need, when you need them.
Operational dashboard
Live view of in-progress deliveries, driver status, and SLA.
Delivery history
Full searchable history with filters by driver, customer, status, and date.
Performance reports (custom)
On-time rate, average accept and delivery time, distance per driver, cost per delivery, and a breakdown by payment method.
Peak hours & demand
See your busiest windows by hour, day, and week — staff drivers when it actually matters.
Live capacity
Active drivers versus pending orders, flagged high, normal, or low — so you know when to call in backup.
CSV exports
Export any data view as CSV. Accounting, audit, or just curiosity.
Money & reconciliation
Close the day without a spreadsheet.
Driver cash reconciliation
Track cash and card per driver, open and close each till, and reconcile at the end of the shift.
Account balance
Available and held balance in one place. Top up when you need to.
Invoice preview
Watch the month add up before it closes — monthly fee plus per-delivery overage, no surprises.
Withdrawals
Request payouts straight from your balance once it clears.
Team & roles
More than one person runs the operation.
Manager and operator roles
Managers handle drivers, zones, and users. Operators dispatch for the stores they're assigned to.
Per-store access
Scope each operator to specific locations — they only see and dispatch what's theirs.
Invite by email
Add teammates in seconds. Single sign-on handles the rest.
Integrations & API
Talk to the systems you already use.
REST API (custom)
Create and track deliveries from your e-commerce, ERP, or POS.
Webhooks
Get notified in your system when delivery state changes.
Ready-made connectors
Pre-built integrations for common pharmacy POS, e-commerce platforms, and order managers.
See it in your account
Free plan covers 1 location, 1 driver, up to 235 deliveries/month. No credit card.